Complete Upholstery & Natural Fiber Rug Restoration in Los Gatos, CA

Project Overview

When a homeowner in Los Gatos wanted to freshen several upholstered furnishings and a natural fiber area rug, they called Steamer Pros to clean one sectional, one viscose area rug, four accent chairs, and one ottoman. Since the rug and several of the upholstered pieces contained delicate fibers, the job began with a detailed inspection to determine the safest cleaning method for each item.

The technicians measured every piece, identified the fiber types, checked for existing wear, discoloration, and damage, and looked for any hidden contamination before any cleaning began.

Location

Los Gatos, CA

Property Type

Residential

Services

Upholstery Cleaning, Area Rug Cleaning, Fiber Protection

Upholstery Cleaning In Progress Case Study One

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What We Found

The inspection showed that the viscose area rug was about five years old and had never been professionally cleaned. It had normal wear and tear from everyday use, while the sectional had light discoloration on one bottom cushion and existing dye variations that were documented before cleaning. No bio-fluids or hidden contamination were found during the UV inspection, and the furnishings were otherwise in good overall condition.

With this information, the team created a cleaning plan based on the condition and material of each piece instead of using the same process for everything.

The Outcome

By tailoring the cleaning process to the condition and fiber type of each item, the team was able to remove everyday soil and refresh the furnishings while taking extra care with the delicate materials. Existing wear and dye variations remained documented from the initial inspection, providing clear expectations before work began. Once the cleaning was complete, fiber protection was applied to help the upholstery and rug stay cleaner between future cleanings.

We carefully inspect your upholstery item(s) to assess their condition, fiber content, and any concerning odors/bio-fluid with a UV Blacklight.

We measure the linear feet and provide you with a 100% up-front quote prior to starting any service. [approval required]

We set up premium floor mats and floor protection, as well as premium corner guard protection, to prevent floor and wall damage during the set up & cleaning process.

We prepare all tools and equipment and make sure they are thoroughly cleaned, sanitized, and disinfected before use.

We vacuum all crevices for any debris, dust, hair etc. & apply our high-quality, fiber-safe cleaning solution to entire fabric to ensure effective cleaning.

*Optional: We offer an essential oil plant-based aroma treatment for an added touch of freshness to remove musty and funky odors! (additional charges apply).

*Optional: If necessary, we treat bio-fluid odors/spots (such as urine, feces, vomit, blood etc.) with a specialized solution (additional charges apply).

We use a soft and gentle disinfected nylon bristle brush to work the cleaning solution into the fabric.

We use a soft and gentle disinfected rubber brush to loosen hair and fur build up.

We target any stubborn spots with our specialty spot removers.

We use our truck-mounted cleaning system to extract (vacuum) and flush (rinse) the cleaning solutions, paying close attention to welt cords, arm fronts, trims, head rest, skirt panels etc.

To speed up drying, we gently wipe the fabric with moisture-absorbing bonnets or towels.

We use a horse hair brush or carding brush to comb and set the fibers in the same direction, preventing nap shading differences when dry.

*Optional: We offer a protective coating option to repel spills, dirt and wear of the fibers (additional charges apply).

Post walk through satisfaction! We bring the results of the cleaning to your attention, providing the option to show us any concerns you may have.

We leave as we enter! We safely remove all equipment, tools, floor & corner protectors, and mats to ensure no scratching or scuffing to your property.

As a gesture of respect for your property, we take the extra step to thoroughly clean the areas we’re working in by using a soft microfiber pad and a gentle, fine mist floor safe neutral cleaner. Our commitment to excellence ensures that your home and business receive the highest level of care and attention to detail.

Equipment & Products Used

Everest 870HP Truck-Mounted Cleaning System

Supplied the hot water extraction and strong vacuum needed to rinse away loosened soil and recover moisture from the upholstery and area rug.

Sapphire Upholstery Tool

Used on the sectional, accent chairs, and ottoman to rinse and extract upholstery while providing controlled cleaning on furniture fabrics.

Sapphire 14-Inch Carpet Wand

Used to clean the viscose area rug with consistent water flow and extraction across the surface.

Finer Things Pre-Treatment

Applied before extraction to help loosen embedded dirt, oils, and everyday buildup while being appropriate for delicate upholstery and natural fibers.

Worx Drill with Soft Brush Attachments

Used to gently agitate the pre-treatment, helping it reach deeper into the fibers without aggressive scrubbing.

Furniture Blankets

Placed under and around furniture as needed to help protect the home’s surfaces while equipment and furnishings were being moved during the cleaning process.

Fiber Protection Treatment

Applied after cleaning to the sectional, area rug, four accent chairs, and ottoman. This treatment creates a protective barrier that helps resist spills, soil, and stains while making future maintenance easier.

What John Said About Our Cleaning Services

Our Price Breakdown

Upholstery Chair Five-Star Cleaning – for Qty 4 W/ 5% Discount – Total: $950.00

** Applies To: 4 accent chairs

** Start from $150+ Per Chair, Made of Synthetic Fibers, and light to moderate soil & spots.

** Start from $250+ Per Chair, Made of Natural Fibers, and light to moderate soil & spots. [rayon, viscose, velvet, linen, cotton, silk, wool]

** Additional charges apply for heavy soil, deep stains, excessive fur/hair, strong odors, or bio-fluid contamination.

Our process begins with a safe, fiber-appropriate pre-treatment, targeted spot removal, and gentle soft-bristle agitation to work the solution deep into the fabric. Upholstery is then rinsed and extracted using our powerful truck-mounted system or, when appropriate, a low- moisture/dry-foam solvent-based method.

This method lifts embedded soils, traffic marks, food and drink residues, proteins, surface spots, oils, dust, and debris, leaving your upholstery immaculately clean, refreshed, and beautifully restored.

Disclaimer:
Steamer Pros LLC cannot guarantee complete removal of stains, odors, or contaminants, particularly when fabrics are heavily soiled, contain bio-fluids, or have pre-existing damage.

Some delicate fibers may respond differently to cleaning, and natural wear or fiber variations may affect results

Five-Star Natural Fiber Area Rug Cleaning – for 108.00 sq ft, $6 per sq ft – Total: $648.00

**Applies To: living room rug viscose

*** Starts from $4.00 Sq Ft Per Rug***

** [Minimum of $75 per rug]

(Each rug is measured by our technician using laser or tape measurement upon arrival)

Our service includes a natural fiber-safe pre-treatment, targeted spot removal, and gentle soft-bristle agitation to work the solution deep into the fibers. Using mid- to hot- temperature water extraction with our truck-mounted system, we remove embedded soils, traffic buildup, food and drink residues, proteins, surface spots, oils, dust, and debris, leaving your area rugs beautifully clean, refreshed, and restored.

Customer Release & Acknowledgment:
By entrusting your rug(s) to Steamer Pros LLC, the customer acknowledges and releases the company from liability for potential occurrences during cleaning or drying, including but not limited to: shrinkage, weakened or softened fibers, white foundation knots, rippling, fiber shedding, blooming or sprouting, dye bleed or transfer, damaged borders or edges, browning of cellulose or viscose fibers, pH-related discoloration from previous treatments, backing or glue deterioration, tuft loosening, moth damage, burns, yellowing
from bio-fluids (blood, urine, vomit, feces), or other natural or accidental effects.

This release ensures full transparency while allowing us to provide meticulous, professional care for delicate and natural fiber area rugs.

Upholstery Sectional Five-Star Cleaning – for 16.00 sq ft, $50 per sq ft – Total: $800.00

** Applies To: rayon poly blend

** Start from $40+ Per Linear Ft., Made of Synthetic Fibers, and light to moderate soil & spots.

** Start from $50+ Per Linear Ft., Made of Natural Fibers, and light to moderate soil & spots. [rayon, viscose, velvet, linen, cotton, silk, wool]

** Additional charges apply for heavy soil, deep stains, excessive fur/hair, strong odors, or bio-fluid contamination.

Our process begins with a safe, fiber-appropriate pre- treatment, targeted spot removal, and gentle soft-bristle agitation to work the solution deep into the fabric. Upholstery is then rinsed and extracted using our powerful truck-mounted system or, when appropriate, a low- moisture/dry-foam solvent-based method.

Disclaimer:
Steamer Pros LLC cannot guarantee complete removal of stains, odors, or contaminants, particularly when fabrics are heavily soiled, contain bio-fluids, or have pre-existing damage. Some delicate fibers may respond differently to cleaning, and natural wear or fiber variations may affect results.

Upholstery Ottoman Five-Star Cleaning – for Qty 3.50, $50 per – Total: $175.00

** Applies To: line striped ottoman

** Start from $105+ Per Ottoman Up to 36″ Wide Made of Synthetic Fibers, and light to moderate soil & spots.

** Start from $150+ Per Ottoman Up to 36″ Wide Made of Natural Fibers, and light to moderate soil & spots. [rayon, viscose, velvet, linen, cotton, silk, wool]

** Additional charges apply for heavy soil, deep stains, excessive fur/hair, strong odors, or bio-fluid contamination.

Our process begins with a safe, fiber-appropriate pre- treatment, targeted spot removal, and gentle soft-bristle agitation to work the solution deep into the fabric. Upholstery is then rinsed and extracted using our powerful truck-mounted system or, when appropriate, a low- moisture/dry-foam solvent-based method.

** ShieldPlus Fiber Protection (Optional) – for Qty 1 – Total: $1,386.50

** Applies To: protect all sectional, area rug, ottoman and 4 accent chairs

Maintain the beauty and cleanliness of your carpets, upholstery, and rugs with our Topical Protection Treatment. This advanced service creates a uniform barrier that resists spots, soils, and stains, helping your surfaces stay cleaner for longer. It enhances vacuum efficiency, preserves traffic lanes, and makes future spot removal effortless, ensuring your items remain impeccably maintained and luxuriously cared for.

Grand Total: $3,959.50

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